Privacy Policy
How we collect, use, and protect your personal information at SS Herbal India.
Introduction
SS Herbal India ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our nutrition consultation services, website, or contact us directly.
By using our services, you agree to the practices described in this Privacy Policy. Please read this document carefully before sharing any personal information with us.
Information We Collect
We collect information necessary to provide personalized diet consultation services. This may include:
- Personal identification information (name, email address, phone number)
- Health and lifestyle information provided voluntarily during consultations (dietary habits, daily routine, personal goals)
- Communication records, including emails, messages, and consultation notes
- Technical information such as browser type and IP address when you visit our website
How We Use Your Information
The information we collect is used strictly to provide and improve our consultation services:
- To deliver personalized diet consultations and create tailored diet plans
- To communicate with you regarding your consultations, bookings, and follow-ups
- To respond to your queries and provide customer support
- To improve our services based on feedback and usage patterns
- To comply with applicable legal obligations
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All personal data shared during consultation is securely handled and stored.
While we take reasonable steps to protect your information, no method of electronic transmission or storage is 100% secure. We encourage you to use secure communication channels when sharing sensitive information.
Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to third parties. Your data is not disclosed to external parties except in the following limited circumstances:
- When required by applicable law, regulation, or legal process
- To protect the rights, property, or safety of SS Herbal India or its clients
- With your explicit consent for specific purposes
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws. Consultation records are maintained to support ongoing service delivery and follow-up monitoring.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data where no longer necessary
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at info@SS Herbal India.com.
Cookies
Our website may use basic cookies to improve user experience. Cookies are small text files stored on your device. You can disable cookies in your browser settings; however, this may affect how the website functions.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be indicated by a revised "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:
Email: info@SS Herbal India.com
Working Hours: Monday – Saturday, 10:00 AM – 7:00 PM